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Hello Jiang, Thank you for your question. The data export/download is not available in PRO Lite version. Your recordings will still be stored in your software but you can only download once you have and active subscription. If you have other questions please feel free to send us an email – support@emotiv.com.
Hello Ruby. Thank you for your message. Kindly send us an email to support@emotiv.com so we can better assist you. We look forward to hearing back from you.
Hello Zhang,
Thank you for your question. There is no data export feature in the free version of EmotivPRO. Full features of the software are available on active subscriptions.
Hi! Please post questions or feedback you have about EPOC X headset and we will be happy to assist.
Hello Malcolm. MindYourOSC is outdate. Please try the latest version BCI_OSC (https://www.emotiv.com/emotiv-bci/osc/).
Hello Gabriel. Thank you for your question.
The EQ map is measuring the quality of the brain signal for each sensor, and it takes into account movement, noise, signal amplitude, and many other parameters that make it much more sensitive. It is totally normal for the EQ to flicker and it DOES take time for the signal to settle, so adjust each sensor individually, sit still and wait patiently for 3-5 seconds. If the signal flickers green at any point, it’s likely the signal is good, but it is imperative to sit still to see if it maintains the green.
It is expected that the EQ signal will flicker – this is an indication that we are detecting movement, noise, or other interferences that mean the brain signal is not perfect. To reiterate, it behaves very differently to CQ and it is NOT expected to remain steady at all moments in the recording, particularly if people are not sitting still, even if they are just moving their eyebrows or shifting gaze, that’s still muscle movement.
You can refer to this link for more information about our CQ and EQ.
Hello Jose, Thank you for your question. We apologize for any inconvenience this may have caused. Please send an email to support@emotiv.com so we can further assist. We look forward to your follow-up.
<div>Hello Hao,</div>
<div></div>
<div>We appreciate your interest in our EmotivPRO suite. EmotivPRO comes with a comprehensive research toolkit that enables you to design and build your own experiments, publish <wbr />experiments locally, remotely, or publicly to our certified neuroscience community, acquire participant data, and then record real-time data streams, including raw EEG, performance metrics, FFT, and motion data. You can then export data quickly and easily into CSV or EDF files for further analysis. You can also use our cloud computing analyzer to effortlessly post-process data to analyze your data. All these features are available on Student PRO license.</div>
<div>You can watch this video to learn how the data is shown in the EmotivPRO app, and for more details on the EmotivPRO capabilities, please refer to this User manual.</div>
Hello! Thank you for your post.
<div>The EQ map is measuring the quality of the brain signal for each sensor, and it takes into account movement, noise, signal amplitude, and many other parameters that make it much more sensitive. It is totally normal for the EQ to flicker and it DOES take time for the signal to settle, so adjust each sensor individually, sit still and wait patiently for 3-5 seconds. If the signal flickers green at any point, it’s likely the signal is good, but it is imperative to sit still to see if it maintains the green.</div>
<div>It is expected that the EQ signal will flicker – this is an indication that we are detecting movement, noise, or other interferences that mean the brain signal is not perfect. To reiterate, it behaves very differently to CQ and it is NOT expected to remain steady at all moments in the recording, particularly if people are not sitting still.</div>
<div>If your sensors remain orange or red, ensure your hair is out of the way, the sensor is touching the scalp and there is enough prime fluid, gel, or saline solution.</div>
<div>You can refer to this link for more information about our CQ and EQ.</div>
Hello David, thank you for your question. Per EMOTIV account, you can install EMOTIV software on one computer – this is the device limit. We have other software licenses where you can increate you device allowance but for the open-sourced free version, you can only install on one computer. We can reset your device allowance. Please contact support@emotiv.com so we can further assist.
Hello! Thank you for your question. Please refer to this github post: https:<wbr />/<wbr />/github<wbr />.com<wbr />/RPi<wbr />-Distro<wbr />/firmware<wbr />-nonfree<wbr />/issues<wbr />/8. The issue was resolved by installing the right bluetooth firmware version, right bluez version. Hope this helps.
Hello! Thank you for your question. Please refer to this github post: https:<wbr />/<wbr />/github<wbr />.com<wbr />/RPi<wbr />-Distro<wbr />/firmware<wbr />-nonfree<wbr />/issues<wbr />/8. The issue was resolved by installing the right bluetooth firmware version, right bluez version. Hope this helps.
Hello Sven. Thank you for your question. If you already registered for an online account on our EMOTIV website, kindly log in and go to MY ACCOUNT>DOWNLOADS. Download and install the EMOTIV Launcher. Choose the correct version for your operating system and when installing, choose all applicable software available to install. The installer will give you access to free versions of the software. After installing, please open the Emotiv Launcher (white brain icon), login the app. You can use EmotivPRO LITE and have up to 5 recordings. You can also use the EmotivBCI software and the Cortex Basic APIs for app development. You can also try the games found in EMOTIV LABS (https://labs.emotiv.com/). For us to better assist you, please send us an email to support@emtoiv.com and provide us with more information about yourself, your organization and how you intend to use EMOTIV in your project so we can provide solutions for your needs. Looking forward to your follow-up.
Hello Cherry, Thank you for reaching EMOTIV. Please send us an email regarding this question. Please send us screenshots of the excel file as well so we can better assess. Please email us at support@emotiv.com. Looking forward to your follow up.
Hello David. Thank you for your post. You can also refer to this ticket on our github developer forum – https:<wbr />/<wbr />/github<wbr />.com<wbr />/Emotiv<wbr />/opensoundcontrol<wbr />/issues<wbr />/9 If you have other questions, please let us know.
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