Forum General General questions and discussions where are my data?

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  • #957
    hao jiang
    Participant
    @jianghao-62e78fbb01c4d

    hi,  i want to know that if  my license is expired and downgrade to lite, what’s going to happen to my data i have recorded? Are them still store online or will be deleted soon? And how can i get them? Will be free or not?  Thanks so much!

    #958
    luckham jerill
    Participant
    @starex12-6058fa0f16135

    Hello Jiang, Thank you for your question. The data export/download is not available in PRO Lite version.  Your recordings will still be stored in your software but you can only download once you have and active subscription.  If you have other questions please feel free to send us an email – support@emotiv.com.

     

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