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Viewing 15 posts - 31 through 45 (of 131 total)
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  • in reply to: where are my data? #958
    luckham jerill
    Participant
      @starex12-6058fa0f16135

      Hello Jiang, Thank you for your question. The data export/download is not available in PRO Lite version.  Your recordings will still be stored in your software but you can only download once you have and active subscription.  If you have other questions please feel free to send us an email – support@emotiv.com.

       

      in reply to: Multiple problems “EPOC X” #954
      luckham jerill
      Participant
        @starex12-6058fa0f16135

        Hello Ruby. Thank you for your message. Kindly send us an email to support@emotiv.com so we can better assist you. We look forward to hearing back from you.

        in reply to: Unable to export data #941
        luckham jerill
        Participant
          @starex12-6058fa0f16135

          Hello Zhang,

          Thank you for your question.  There is no data export feature in the free version of EmotivPRO.  Full features of the software are available on active subscriptions.

          in reply to: Reaktor OSC musical instruments #926
          luckham jerill
          Participant
            @starex12-6058fa0f16135

            Hello Malcolm.  MindYourOSC is outdate.  Please try the latest version BCI_OSC (https://www.emotiv.com/emotiv-bci/osc/).

            in reply to: Emotiv EEG Signal Quality Fluctuation, #906
            luckham jerill
            Participant
              @starex12-6058fa0f16135

              Hello Gabriel.  Thank you for your question.

              The EQ map is measuring the quality of the brain signal for each sensor, and it takes into account movement, noise, signal amplitude, and many other parameters that make it much more sensitive. It is totally normal for the EQ to flicker and it DOES take time for the signal to settle, so adjust each sensor individually, sit still and wait patiently for 3-5 seconds. If the signal flickers green at any point, it’s likely the signal is good, but it is imperative to sit still to see if it maintains the green.

              It is expected that the EQ signal will flicker – this is an indication that we are detecting movement, noise, or other interferences that mean the brain signal is not perfect. To reiterate, it behaves very differently to CQ and it is NOT expected to remain steady at all moments in the recording, particularly if people are not sitting still, even if they are just moving their eyebrows or shifting gaze, that’s still muscle movement.

              You can refer to this link for more information about our CQ and EQ.

               

              in reply to: Emotiv EEG Signal Quality Fluctuation, #901
              luckham jerill
              Participant
                @starex12-6058fa0f16135

                Hello Jose,  Thank you for your question. We apologize for any inconvenience this may have caused. Please send an email to support@emotiv.com so we can further assist. We look forward to your follow-up.

                in reply to: the features of student license #898
                luckham jerill
                Participant
                  @starex12-6058fa0f16135

                  <div>Hello Hao,</div>
                  <div></div>
                  <div>We appreciate your interest in our EmotivPRO suite. EmotivPRO comes with a comprehensive research toolkit that enables you to design and build your own experiments, publish <wbr />experiments locally, remotely, or publicly to our certified neuroscience community, acquire participant data, and then record real-time data streams, including raw EEG, performance metrics, FFT, and motion data. You can then export data quickly and easily into CSV or EDF files for further analysis. You can also use our cloud computing analyzer to effortlessly post-process data to analyze your data. All these features are available on Student PRO license.</div>
                  <div>You can watch this video to learn how the data is shown in the EmotivPRO app, and for more details on the EmotivPRO capabilities, please refer to this User manual.</div>
                   

                  in reply to: Emotiv EEG Signal Quality Fluctuation, #895
                  luckham jerill
                  Participant
                    @starex12-6058fa0f16135

                    Hello! Thank you for your post.
                    <div>The EQ map is measuring the quality of the brain signal for each sensor, and it takes into account movement, noise, signal amplitude, and many other parameters that make it much more sensitive. It is totally normal for the EQ to flicker and it DOES take time for the signal to settle, so adjust each sensor individually, sit still and wait patiently for 3-5 seconds. If the signal flickers green at any point, it’s likely the signal is good, but it is imperative to sit still to see if it maintains the green.</div>
                     
                    <div>It is expected that the EQ signal will flicker – this is an indication that we are detecting movement, noise, or other interferences that mean the brain signal is not perfect. To reiterate, it behaves very differently to CQ and it is NOT expected to remain steady at all moments in the recording, particularly if people are not sitting still.</div>
                     
                    <div>If your sensors remain orange or red, ensure your hair is out of the way, the sensor is touching the scalp and there is enough prime fluid, gel, or saline solution.</div>
                     
                    <div>You can refer to this link for more information about our CQ and EQ.</div>
                     

                    in reply to: Device limit (using cortex API v2) #894
                    luckham jerill
                    Participant
                      @starex12-6058fa0f16135

                      Hello David,  thank you for your question. Per EMOTIV account, you can install EMOTIV software on one computer – this is the device limit.  We have other software licenses where you can increate you device allowance but for the open-sourced free version, you can only install on one computer.  We can reset your device allowance. Please contact support@emotiv.com so we can further assist.

                      in reply to: Broken pipe error #893
                      luckham jerill
                      Participant
                        @starex12-6058fa0f16135

                        Hello!  Thank you for your question.  Please refer to this github post: https:<wbr />/<wbr />/github<wbr />.com<wbr />/RPi<wbr />-Distro<wbr />/firmware<wbr />-nonfree<wbr />/issues<wbr />/8.  The issue was resolved by installing the right bluetooth firmware version, right bluez version. Hope this helps.

                        in reply to: Broken pipe error / websocket problem #892
                        luckham jerill
                        Participant
                          @starex12-6058fa0f16135

                          Hello!  Thank you for your question.  Please refer to this github post: https:<wbr />/<wbr />/github<wbr />.com<wbr />/RPi<wbr />-Distro<wbr />/firmware<wbr />-nonfree<wbr />/issues<wbr />/8.  The issue was resolved by installing the right bluetooth firmware version, right bluez version. Hope this helps.

                          in reply to: Welcome to EMOTIV Forum – Please Introduce yourself! #890
                          luckham jerill
                          Participant
                            @starex12-6058fa0f16135

                            Hello Sven. Thank you for your question. If you already registered for an online account on our EMOTIV website, kindly log in and go to MY ACCOUNT>DOWNLOADS. Download and install the EMOTIV Launcher. Choose the correct version for your operating system and when installing, choose all applicable software available to install. The installer will give you access to free versions of the software. After installing, please open the Emotiv Launcher (white brain icon), login the app. You can use EmotivPRO LITE and have up to 5 recordings. You can also use the EmotivBCI software and the Cortex Basic APIs for app development.  You can also try the games found in EMOTIV LABS (https://labs.emotiv.com/).   For us to better assist you, please send us an email to support@emtoiv.com and provide us with more information about yourself, your organization and how you intend to use EMOTIV in your project so we can provide solutions for your needs.  Looking forward to your follow-up.

                            in reply to: Unit of Exporting Data #886
                            luckham jerill
                            Participant
                              @starex12-6058fa0f16135

                              Hello Cherry, Thank you for reaching EMOTIV.  Please send us an email regarding this question. Please send us screenshots of the excel file as well so we can better assess.  Please email us at support@emotiv.com. Looking forward to your follow up.

                              in reply to: Failed to start Emotiv Cortex Service [Raspberry pi] #885
                              luckham jerill
                              Participant
                                @starex12-6058fa0f16135

                                Hello David.  Thank you for your post. You can also refer to this ticket on our github developer forum –  https:<wbr />/<wbr />/github<wbr />.com<wbr />/Emotiv<wbr />/opensoundcontrol<wbr />/issues<wbr />/9   If you have other questions, please let us know.

                                luckham jerill
                                Participant
                                  @starex12-6058fa0f16135

                                  Hello Anees. Thank you for your question. EmotivPRO is a subscription license with unlimited recording features. You can save as many files as you need as long as you have a valid PRO license.  EmotivPRO  – our integrated EEG recording & analysis software allowing:
                                  – Record in real-time: Measure and record your brain activity in real-time including raw EEG, and our machine learning algorithms identifying your brain’s Performance Metrics.
                                  – Store data securely: Store, share and analyze EEG data anywhere by saving it to our secured cloud. We fully comply with GDPR, California Consumer Privacy Act (CCPA), and use industry-standard encryption to ensure the privacy of your data.
                                  – Mark events: Define and insert timed markers into the data stream.
                                  – Analyze data better: Customize and view frequency data with automatic FFT and power band graphs.

                                  You can refer to this video to see how the data present in the EmotivPRO software https://www.youtube.<wbr />com/watch?v=Ean0Cli_PaY

                                  Hope this helps. If you have other questions, please let us know.

                                   

                                Viewing 15 posts - 31 through 45 (of 131 total)