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Forum › Software › Installation and Troubleshooting › Unable to Deactive Seats / Licenses
How do I deactivate my licenses or seats on previous machines? I did some testing at home, and now I’m at work and I can’t deactivate my license on my home machine.
There is very little documentation that is easy to find in terms of how the licensing process actually works.
It would be great if it worked like Waves – the audio effects company. There’s a centralised app that handles all licensing between all locations.
Any help would be appreciated.
Thank you for your message and feedback. We will certainly look into improving our platform for more convenience for users.
Please send an email to firstname.lastname@example.org so they can reallocate your device allowance. Please provide your EMOTIV ID so we can take a look at your account.
If you need anything else else, please let me know.