Forum Software EmotivPRO Emotiv pro Lite to Emotiv Pro Standard doesn´t works

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  • #870
    Guevara Exequiel
    Participant
    @exequiel-62bb32aa7508c

    I bought the standard license and doesn´t active in my launcher. What can i do? Because only i can record 5 experiments. Can you help me, please? Thanks a lot!

    #876
    luckham jerill
    Participant
    @starex12-6058fa0f16135

    Hello Exequiel. Thank you for your message.
    <div>To refresh the license after a successful purchase, you must log out and back into the EMOTIV Launcher. Please follow the steps below:</div>
     
    <div>Launch the EMOTIV Launcher application.</div>

    • Mac OS X: Click on the ⚙️ icon in the top right corner of the applet to show the options menu
    • Windows: Click on the ⚙️ icon in the bottom right corner of the applet to show the options menu
    • Click “Log out,” then log back in.

    <div>Please keep in mind that doing so will log you out of all EMOTIV programs that you are currently signed into. You can view this video, and the logout step begins at 3:11.</div>
     
    <div>After that, you should be able to use the software properly. Please let me know if this helps to remedy the problem.</div>
     

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