Forum Hardware Insight Connecting and Troubleshooting EMOTIV Insight Sensor Problem

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  • #655
    Zheng Songyi


    My device has the sensor problem, one of the sensor cannot get signal. In fact, my device sensor still not work even I try to clean it, or use thumb test.

    Is Emotiv has repair store at any location? Where can I send my device to if I want to repair the Emotiv device?

    luckham jerill

    Hello Zheng,

    Thank you for your message. Please send us an email to so we can assist in providing solutions for hardware support.

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