Forum Hardware Insight Connecting and Troubleshooting EMOTIV Insight Sensor Problem

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  • Author
    Posts
  • #655
    Zheng Songyi
    Participant
    @songyi-60db628e18cec

    Hi,

    My device has the sensor problem, one of the sensor cannot get signal. In fact, my device sensor still not work even I try to clean it, or use thumb test.

    Is Emotiv has repair store at any location? Where can I send my device to if I want to repair the Emotiv device?

    #659
    luckham jerill
    Participant
    @starex12-6058fa0f16135

    Hello Zheng,

    Thank you for your message. Please send us an email to support@emotiv.com so we can assist in providing solutions for hardware support.

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