Device limit (using cortex API v2)

[Gangur David]

Hey,
I’m trying to connect to my headset with the Emotiv cortex API example (GitHub) and I get the following order:

“Device limit on this license has been reached”

 

I’m already logged out from every other PC ever was connected to this user (license) but I still get this error.

What should I do? I can’t access the real-time raw data.

[luckham jerill]

Hello David,  thank you for your question. Per EMOTIV account, you can install EMOTIV software on one computer – this is the device limit.  We have other software licenses where you can increate you device allowance but for the open-sourced free version, you can only install on one computer.  We can reset your device allowance. Please contact support@emotiv.com so we can further assist.

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