Forum General General questions and discussions a question and also login problems

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  • #615
    Axberg Niklas Miickel
    Participant
    @hiccups0-60baf64b51a20

    i dont know how to login, it either crashes the app or im suspended or somtehing. im using facebook to login into my account and im using a pc. also i have a question. i have an interface device but its not one of yours but will it still work normally with your program if i use it. i dunno if yours is more advanced than what ive got but i think it works the same way.

    #618
    luckham jerill
    Participant
    @starex12-6058fa0f16135

    Hello Miickel,

    Thank you for your question. May I know which software it is you are logging in please and your operating system. Kindly send an email to support team – support@emotiv.com, so we can create a ticket for you. Please email us a video of what is happening to your system when you log in.
    Our software are designed to be used with our softwar only. It won’t work with external helmet/headset/device. If you would like to develop your own apps to work with our existing technology, we have Cortex API, our system development kit.

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