Forum Developers Questions & Troubleshooting Contact Quality Issues

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    Crescenzo Tony
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      @tcrescenzo-67eabaa91cd4d

      I’ve had an insight 2 for less than a month and all of a sudden the contact quality has gone to hell.  I get flickers of connection but it never get’s better than 25% quality and only for a second.  Until this happened it was 30 seconds to 95%+. I’ve tried adding glycerin, replacing sensors, restarting etc. to no avail.  Emotiv has no phone number and I’m in the middle of costly research with no working device.  Any suggestions greatly appreciated

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