When I plug my Insight into the charger the light comes on, but no matter how long I leave it plugged in, it will not power on once disconnected. I’m guessing maybe the battery is dead. Has anyone had any luck replacing it?
Hello, Jim. Thank you for your message. Please email support@emotiv.com so we can further assist you. Please include a short video showing the headset charging and you trying to turn the headset on. Looking forward to hearing from you.
