I encountered a problem when I logged in to Emotive Pro because I was unable to use Emotive Pro after paying on January 20th,2025. The application only shows the emotive lite license even i already paid. Time pass 10 days and i can not measure the new participants. Can you help me fix it?
I email to support@emotiv.com and hello@emotiv.com three days ago but nobody reply me. Can you help me please i need help so much because i can not measure new participant and this problem effect with my dissertation 😭😭
Of course, i already text to emotiv facebook messenger and nobody reply me just only read. What happen with your company 😭😭